An exciting new opportunity has opened for a Enquiry handler / Treatment Coordinator to join our growing practice in Belmont, Sutton, Surrey
Pine Dental & Aesthetics is seeking a motivated and persuasive Enquiry handler / Treatment Coordinator to manage incoming leads. You'll be the first point of contact for potential patients, answering questions, building trust and booking them in for free consultations. This is a high-energy, high-reward role with huge bonus potential for every lead you convert into a booked appointment.
Key Responsibilities:
* Respond to patient enquiries via phone, email, and messaging platforms
* Build rapport quickly and professionally to instil confidence
* Provide accurate information and guide patients toward booking consultations
* Follow up with leads to maximise conversion
* Acting as the first point of contact for treatment consultations and patient queries
* Building relationships with patients and explaining treatment options clearly and professionally
* Managing treatment plans, finance discussions, and patient communication
* Uphold strict confidentiality standards in accordance with data protection regulations
What You'll Get:
* Generous performance-based bonuses
* Flexible remote working options
* A supportive, fast-paced environment
If you've got the charm, the drive, and the hustle—this is your time to earn big and make a real impact.
We are looking for a candidate to join for 2-3 days.
Performance related bonuses and commission available
At Pine Dental & Aesthetics, we strive exceed patient expectations for service, treatment and overall experience.
If you are eager to contribute positively to our patients' experiences, then we would welcome the opportunity to meet with you for this rewarding role.
Please send your CV and cover letter to our team on
Job Types: Part-time, Permanent
Pay: £13.00-£15.00 per hour
Benefits:
* Free parking
* On-site parking
* Transport links
Application question(s):
* How hungry are you to succeed?
Experience:
* customer service: 1 year (required)
Work Location: In person