As Assistant Shop Manager at Scopes Sale shop, you will work alongside the Shop Manager to keep the shop running smoothly each day. Every day is different. You will help increase sales, manage shop costs, and support and motivate the team.
Responsibilities
* Assist in the management of the shop operations
* Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers
* Actively promote Scope and its services within the community
* Support the shop manager to drive sales and effectively manage stock, and support our online selling by identifying suitable items and listing them on online platforms
* Help the team deliver excellent customer service
* Deputise for the shop manager in their absence
* Share how you support Scopes values and contribute to our goal of creating a fair and equal future for disabled people
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scopes mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Qualifications
* Proven experience in a customer-facing role, with responsibility for supervising or leading a team within retail or other service-based environments
* Experience working in a target-driven environment, with a focus on achieving sales or performance goals
* Experience of working in a fast paced environment
* A team player with strong work ethic
* Strong communication and interpersonal skills
* IT literacy and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
Employment terms
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota, Scope benefits
Benefits
* 35 days annual leave
* Flexible working (where we can)
* Company pension
* Excellent training and career development
* Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
* Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
Please note that successful candidates will be subject to an enhanced DBS check.
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