Resident Involvement Manager - Croydon Council Adecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate. Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over £30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 86% of homes. With a £166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role As Resident Involvement Manager, you will lead the delivery of resident engagement and consultation across Croydon's housing services. You will develop and implement a comprehensive Resident Engagement Strategy, ensuring resident voices shape service delivery and improvement. This role involves building governance structures for resident involvement, expanding p...