Who we’re looking for
We’re looking for someone to keep our rent arrears cases under close control by taking appropriate action when rent isn’t being paid on time, engaging with our customers to maximise income.
You’ll have previous experience working as a Rent Officer or within debt or income collection. You’ll have experience in preparing legal paperwork and representation at court possession proceedings. Your knowledge of welfare benefits will prevent arrears from escalating whilst your IT skills will ensure everything is recorded accurately. With bags of energy and enthusiasm, your communication skills will enable you to work across all teams and with our customers, always looking for ways to improve the customer experience.
Due to the nature of this role, you may be asked to complete a Standard DBS check if hired.
When we're hiring, we look for people who connect with our KOSMIHC values:
* We know our stuff
* We make it happen
* We care
You can find a full description of our values here
Feel a connection? If this sounds like you, click on ‘apply now’!
Closing date for applications is 30 November