An opportunity within Citiguard Security (UK) Ltd, a leading UK Security Company has arisen for a professional Control Room Operator at our head office in Harrow.
Required:
· Previous experience in planning and scheduling - in the Security (Manned Guarding) Control Room is preferred
· An active SIA Licence (Door Supervisor or Security)
· Excellent communication and customer service skills (written and spoken)
· An ability to work to tight deadlines and to work well under pressure
· Knowledge of computer programs (MS Office)
· Exceptional attendance
· Strong attention to detail
· Strong organisation skills
Roles & Responsibilities (not limited to):
· Schedule, plot and deploy security personnel to our clients as they come in real time
· Deal with client requests and changes at short notice and last minute requests
· Assist our employees with any queries
· Inspect and monitor all administrative procedures
· Ensure that performance levels are monitored and managed
· Process information for our Finance and HR teams
· Managing sickness, absence and blowouts
· Completion of welfare check calls and book ons and offs for our security officers' duties
· Answering calls, emails, confirming rotas, collating information, managing assignments and dispatching officers.
This is an office based position.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Benefits:
* Company pension
* On-site parking
Experience:
* Security: 1 year (preferred)
Work Location: In person