Responsibilities
* Conducting Routine Inspections: inspect security systems for a range of customers from commercial, domestic, and integrated systems
* Performing Maintenance and Repairs: planning your own day, field based, visiting customer premises across the region
* Providing Technical Advice: offer guidance to our customers on security best practices and help them understand what we offer
* Responding to Service Calls: engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety
* Technical / Industry Knowledge: working on security systems; capable of working on a wide range of systems such as Intruder Alarms, Access Control, and CCTV
* Analytical and Problem-Solving Skills: ability to assess potential risks and propose practical solutions
* Communication and Interpersonal Skills: effective communication to relay information to various stakeholders, and strong interpersonal skills for teamwork and customer service
* Adaptability to handle dynamic situations and changing regulations
Qualifications
* Technical/Industry Knowledge: competence working on security systems including Intruder Alarms, Access Control, and CCTV
* Analytical and Problem-Solving Skills: ability to assess risks and propose practical solutions
* Communication and Interpersonal Skills: able to relay information to stakeholders and work effectively in a team and with customers
* Adaptability to handle dynamic situations and changing regulations
* Driving Licence: Full UK Driving Licence
Benefits
* Salary: Opportunity to earn in excess of £40,000 (base plus supplements, base depending on experience)
* Localised patch - no long-distance travel
* 25 days holiday, plus bank holidays
* Company Vehicle (hybrids, availability) - option for private use
* Stable, long-term work with a leading national business
* Development opportunities: industry-led training, in-house courses, manufacturer-led product training, and optional individual development plans
* Online GP for you and your family
* Parking Apps
* Employee Referral Scheme (£1000)
* Company Pension Scheme (4% employer contribution)
* Life Assurance (4 x Basic Salary)
* Uniform, PPE, tools and ongoing training provided
* Travel Time Scheme
* Central Benefits Platform offering discounts
* Health & Wellbeing Resources
* Bravo Awards: Recognising outstanding contributions
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