Join us as an Infrastructure & End User Computing (EUC) Engineer, where you’ll provide expert 3rd‑line support across core infrastructure and end-user services. You’ll help keep systems stable, secure and well‑maintained while contributing to improvements, solving complex technical issues, and ensuring high‑quality service delivery across a broad range of technologies.
📍 Location: Aberdeen (Hybrid working) or Remote (Ideally you will be based in Aberdeen, but you can also be considered if you are out with Aberdeen and have a preference for remote working)
🔁Contract Type: Contract or Permanent considered
What you’ll do
1. Act as 3rd line support across core Infrastructure and End User Compute (EUC) services.
2. Prioritise, manage and resolve incidents relating to servers, storage, end‑user services, desktop platforms and collaboration tools.
3. Identify and manage problems by implementing workarounds and finding permanent root‑cause solutions.
4. Maintain high-quality documentation reflecting accurate operational knowledge.
5. Maintain patching, compliance and security baselines for Infrastructure and EUC services, including OS, endpoint tooling and core platforms.
6. Design, recommend, plan and implement Infrastructure and EUC solutions aligned with business and security requirements.
7. Act as a technical authority for Infrastructure and EUC services, supporting change governance and ensuring technical standards are met.
8. Support and administer the technology and tools for the management of end-user hardware, operating systems, mobile devices, collaboration and virtual desktops.
9. Contribute to continuous improvement of platform reliability.
What to bring
10. Demonstrable expertise in Microsoft ecosystem technologies across Infrastructure and EUC.
11. Extensive experience supporting global enterprise environments (ideally Oil & Gas), providing both operational BAU and project delivery.
12. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders up to Senior Leadership level.
13. Strong experience installing, configuring and supporting Microsoft technologies in both physical, virtual and end‑user environments.
14. Experience in: Microsoft Azure IaaSGlobal OS upgrades and endpoint lifecycle managementMicrosoft Exchange & Microsoft 365 technologiesEMC or equivalent storageVMware / Hyper‑VVDI technologiesEndpoint tooling (Intune, SCCM or similar)PowerShell and automation
15. Strong problem-solving skills with the ability to diagnose both Infrastructure and EUC-related issues end‑to‑end.
16. Proven documentation skills and ability to clearly articulate technical information.
17. Ability to work independently, be proactive, and drive improvements across multiple technical areas.
18. Awareness of emerging technologies and desire to remain current across Infrastructure and EUC trends.
19. Experience working within an ITIL-aligned environment.
20. Technical certifications in Microsoft, VMware, Citrix or associated technologies.
Professional Skills
21. Strong communication skills with the ability to engage stakeholders up to senior leadership level.
22. Ability to prioritise workload across multiple technologies and services.
23. Proactive mindset with a focus on continuous improvement.
24. Ability to work independently while contributing to a wider team function.
25. Strong documentation and knowledge-sharing capability.
Qualifications & Certifications
26. Relevant degree in IT or equivalent practical experience.
27. Industry certifications (Microsoft, VMware, Citrix or similar) desirable.
What You’ll Get in Return
For employees, we’re committed to recognising and rewarding hard work. Our competitive salary and benefits package includes; Company Pension Scheme, Private Medical & Dental Insurance, Group Income Protection, Group Life Assurance, Cycle to Work and Electric Car Salary Sacrifice Scheme. We also invest in your development. If you choose to self-study in your own time, we’ll fund your study materials and exam fees — and once you pass, you’ll receive an incentive bonus.
How to Apply
We’re committed to creating an inclusive and accessible recruitment process. If you have any access needs or require adjustments at any stage of the application or assessment process, please let us know — we’re happy to support you.
Please note: All offers of employment will be subject to background checks and confirmation of the right to work in the UK.
📅 Apply now to be part of a team that values initiative, collaboration, and continuous improvement;