Involvement Coordinator – Hybrid/London
Location (UK): London – Office Hybrid*
Hours: Part-time, 21 hours per week (3 days)
Salary: £15,503 per annum pro-rata (London), £25,838 per annum full-time equivalent (London)
Benefits: Read more about the excellent benefits we offer
Contract type: Fixed term until 31 March 2027
Travel: Occasional travel community-based venues and other Arthritis UK offices
Closing date: 23:59 hours, 20 November 2025
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Are you an organised, proactive individual who’s passionate about creating inclusive and meaningful opportunities for people with arthritis to get involved? Do you thrive on supporting others and ensuring everything runs smoothly behind the scenes?
We’re looking for an Involvement Coordinator to join our Volunteering and Involvement team within the People and Culture Directorate. You’ll play a key role in coordinating our Involvement Network and Community Involvement Network, helping ensure activities are accessible, inclusive, and impactful for everyone taking part.
About the role
As an Involvement Coordinator, you’ll play a vital role in supporting two key communities: our Involvement Network and Community Involvement Network.
You will work closely with colleagues across the organisation to help coordinate and deliver meaningful involvement opportunities, making sure they are accessible, inclusive, and delivered smoothly. Whether you’re managing day-to-day communications, responding to enquiries, organising activities, or maintaining accurate records, your efforts will ensure our involvement network members feel valued, supported, and engaged.
You will also help improve our systems and processes, advocate for more diverse representation in our networks, and contribute to our continuous improvement approach. A key part of your role will involve supporting and strengthening our Community Involvement Network, working directly with people and communities who are often underrepresented, to ensure their voices are heard and their experiences help shape the direction of our work.
This role offers the chance to work across teams, build strong relationships, and make a real difference in how people with arthritis influence the services, campaigns, and decisions that impact their lives.
About you
If you’re passionate about supporting underrepresented communities and want to help shape positive experiences for people living with arthritis, we’d love to hear from you. We are looking for someone who:
Is highly organised with strong administrative and coordination skills.
Communicates confidently and builds great relationships.
Can manage data and keep accurate records.
Understands the importance of inclusion and accessibility.
Works well with internal teams and external stakeholders.
Brings energy, empathy, and a commitment to our values: United, Compassionate, Inclusive, and Brave.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Download the job description and person specification for the Involvement Coordinator role (Word 165 KB).
Benefits
Your excellent benefits include:
Flexible hours, environments and working practices to promote a healthy work/life balance.
Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
Simplyhealth cash plan.
Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
Learning and personal development opportunities.
Competitive annual leave, with the option to buy/sell up to five days per year.
Generous pension plan, with employer contribution of up to 10%.
Life Assurance plan (4 x salary).
How to apply
You must be based in, and hold the right to work in the UK to apply for this position.
To apply you MUST submit:
a concise, up-to-date CV
along with a completed Application form (Word 41.2KB) demonstrating how you meet the key requirements set out in the job description and person specification for the Involvement Coordinator role (Word 165 KB).
All sections of the application form must be completed.
Email both documents as Word or PDF attachments by 23:59 hours, 20 November 2025 to recruitment@arthritis-uk.org.
If you have a health condition that prevents you from following the steps above, please email us regarding alternative ways to apply.
Application deadline and shortlisting
We advise candidates to apply early as we reserve the right to close applications ahead of this date.
Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interviews will be held on the mornings of 3 and 4 December 2025.
As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
About us
We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.
There are over 10 million people living with arthritis. That’s one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life – affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as ‘just a bit of arthritis’. We don’t think that this is OK. Arthritis UK is here to change that.
Arthritis UK is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.
Read more about working for us.
Arthritis UK is a Registered Charity No: 207711 and in Scotland No. SC041156.