Your new company and role
This role is with Hays' public sector client based in Edinburgh. The team's products have been built in accordance with the Digital Scotland Service Standards. In the next few months there will be focus on designing and delivering an entirely new product.
Our client's teams work using a broadly Kanban-style, flow-based approach. Rather than following any specific framework, they use the agile practices best suited to the needs of each team. The development teams use the full range of modern engineering practices, such as open-source technology, cloud deployment, test-driven development, pairing/mobbing and CI/CD.
Main outcomes and objectives
The main responsibilities of this role are as follows:
Support teams in ensuring continuous improvement
Visualise teams' work
Concentrate on flow, limiting WIP and delivering value
Adapt processes to suit the teams, their work and delivery of value to the customers, rather than applying a
framework
Monitor cycle times using quantitative tools such as Actionable Agile
Build and maintain an open, trust-based environment
Work closely with product managers, business analysts and other specialists in the teams, coaching them in agile
working
Foster strong, cohesive team dynamics and relationships, based on the principles of team autonomy, mastery and
purpose
Promote cross-team collaboration
Actively contribute to a learning culture in the Agile Community of Practice (and the wider organisation) by regularly
participating in, and sometimes leading, CoP meetings
Engage with stakeholders across the organisation
Work effectively with other suppliers, departments and agencies where appropriate
Support digital service delivery, using the Digital Scotland Service Standard where required
Essential skills and experience
Agile experience
Deep understanding of different agile concepts and techniques
Evidence of embedding agile practices in teams
Ability to use the most relevant practices
Knowledge and understanding of agile product (software) development
Experience of working with product teams which are experienced at working in an agile environment
Ability to drive continuous improvement even in high-performing teams
Digital and service experience
An excellent understanding of good digital service delivery design
Experience of working with teams building browser-based digital services
Experience of different industries (some public-sector experience is desirable but not essential)
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