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Apprentice retail assistant

Blackburn
Farmfoods
Retail assistant
Posted: 1 October
Offer description

Summary

Are you ambitious and looking for a new career working in retail? Farmfoods are looking to recruit an Apprentice Retail Assistant at their new Blackburn Retail Park shop, opening the end of November. If you are welcoming, helpful and friendly with a desire to learn new skills, then this could be the perfect role for you. Apply today!

Wage

£17,108 a year

Training course
Retailer (level 2)

Hours
Working 5 days out of 7. Shifts varying which will include weekends. Shifts confirmed on appointment on a rota basis.

35 hours a week

Start date

Monday 10 November 2025

Duration

1 year 3 months

Positions available

1


Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.


What you'll do at work

We are looking to recruit an Apprentice Retail Assistant for our new Farmfoods Blackburn Retail Park shop opening on end of November. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week.

As one of our retail apprentices you will:

* Make all of our customers feel welcome with a friendly smile and simple hello
* Help customers find the items they are looking for
* Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye
* Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy
* Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy

You will need:

* A friendly, positive, hardworking approach to work
* To enjoy being busy as there is always something to do
* You’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, completing important cleaning and stock rotation routines and more
* To be reliable as you will be an important part of a small team Your colleagues and customers will depend upon you to do your best on each shift and not let the team down
* A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them
* Rota’s are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts
* Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability


Where you'll work

Whitebirk Drive
Blackburn
BB1 3HT


Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.


Training provider

INSPIRO LEARNING LIMITED


Training course

Retailer (level 2)


What you'll learn

Course contents

* Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
* Serve customers in line with brand standards, legislation, business procedures and the values of the business.
* Provide a retail service that balances the customers’ needs with additional linked products and services.
* Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
* Promote seasonal or local offers through in-store or online promotions.
* Identify situations that may damage business reputation in line with company policy and escalate as required.
* Maintain good merchandising to meet the needs of the business whilst ensuring safety.
* Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
* Use technology and applications to support sales and service ensuring that maintenance issues are reported.
* Support team and colleague development through buddying and/or coaching.
* Comply with regulations and legislation relevant to their role and business.
* Contribute to continuous improvement activities which focus on improving sustainability within the business.
* Handle complaints within remit or escalate as appropriate.
* Support sales across a range of promotional events throughout the calendar year.
* Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
* Serve customers in line with brand standards, legislation, business procedures and the values of the business.
* Provide a retail service that balances the customers’ needs with additional linked products and services.
* Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
* Promote seasonal or local offers through in-store or online promotions.
* Identify situations that may damage business reputation in line with company policy and escalate as required.
* Maintain good merchandising to meet the needs of the business whilst ensuring safety.
* Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
* Use technology and applications to support sales and service ensuring that maintenance issues are reported.
* Support team and colleague development through buddying and/or coaching.
* Comply with regulations and legislation relevant to their role and business.
* Contribute to continuous improvement activities which focus on improving sustainability within the business.
* Handle complaints within remit or escalate as appropriate.
* Support sales across a range of promotional events throughout the calendar year.


Training schedule

* Have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace
* Learn and train for a specific job
* Get paid and receive holiday leave
* Get hands-on experience in a real job
* Study for at least 20% of your working hours
* Complete assessments during and at the end of your apprenticeship
* Be on a career path with lots of future potential


More training information

Level 2 Retailer Apprenticeship Standard:

* Apprenticeship standards are aimed at developing skills within the apprentice’s chosen career route. Each standard has set knowledge, skills and behaviours required to be successful within the job role
* This will include the completion of functional skills in Maths and English. Once the apprentice has completed a minimum of 12 months' training and the employer and Inspiro's regional trainer confirm they have met all the requirements of the standard, they will be put through to an end point assessment
* The end point assessment is independent of the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role
* Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end point assessment


Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.


Skills

* Communication skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Presentation skills
* Logical
* Team working
* Initiative
* Non judgemental


Other requirements

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Opening Hours: •Monday to Friday = 8am – 9pm •Saturday = 8am - 9pm •Sunday = 11am – 5pm (Opens for browsing at 10:30am) •Earliest shift start = 7:30am (Based on other shops) •Latest shift finish = 9:30pm (Based on other shops) •Stocktake finish time = 10:30pm (Based on other shops)

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