Ward Clerk (Redlands Ward) - Part Time 22.5 hours p/w
Band 2 Ward Clerk (Redlands Ward - Elective Orthopaedic Unit)
This is a part-time post for 22.5 hours per week.
You will be required to undertake various clerical and administrative duties to facilitate the smooth running of the Ward.
You will also support nursing and medical staff, including the Ward Manager.
You will work in a culture that puts the patient first, where our colleagues feel proud of their role and are valued for their contribution.
Main duties of the job
We are looking for an enthusiastic, highly motivated and organised individual to provide outstanding service to all who visit the department.
You will be confident working within a team in a fast-paced environment and have excellent IT skills, be comfortable communicating with patients and colleagues at all levels and work quickly under pressure.
You will be responsible for consistently and accurately carrying out your duties as well as the provision of a high quality and efficient service, providing this in a confident and courteous way to service users.
You should have experience of working within an administrative environment, using multiple computer systems and managing data (electronic and paper-based).
Full compliance with local procedures, deadlines and best practice will be a key part of the role.
About us
Diversity is what makes us interesting... Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Job responsibilities
Answer general enquires in a helpful and sympathetic manner.
To ensure all correct data is entered onto hospital appointment system.
To ensure the ward areas is kept well stocked with stationary, and photocopying as required.
To ensure patients confidentiality is maintained.
To maintain a professional approach whilst in clinical areas.
Liaise on a daily basis with nurse in charge.
Booking transport as requested and ensuring EDLs are completed in a timely manner.
To be able to use the EPR system.
Liaise with the facilities department on behalf of staff, logging maintenance requests.
Person Specification
Qualifications
* Good general standard of education including Maths and English
Experience
* Experience with Microsoft Office packages
* Previous administrative experience in an unsupervised capacity
* Previous experience in a hospital setting an advantage
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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