Service Advisor HGV Dealership Location:Biggleswade Salary:Up to £31,000 Ref:30035 Full-Time | Permanent About Us We are a busy and well-established HGV dealership, representing a leading commercial vehicle brand, providing servicing, maintenance, and repair solutions to a wide range of fleet and transport operators. Due to continued growth, we are looking to recruit a highly organised and professional Service Administrator to support our workshop and service department. The Role As a Service Advisor, you will play a key role in ensuring the smooth and efficient running of the service department.You act as the first point of contact for customers entering the dealership for a service on their vehicle. This is a fast-paced environment, ideal for someone who thrives under pressure and has strong attention to detail. Service Advisor Key Responsibilities Raising and processing job cards and repair orders Booking in vehicles for service, MOT and repair work Updating customers on vehicle progress and completion times Processing invoices and ensuring accuracy of billing Ordering parts and liaising with the parts department Maintaining service records and compliance documentation Warranty administration and submissions Handling customer queries in a professional manner Supporting the Service Manager with general administrative duties Service Administrator Requirements Previous experience in a SService Advisor role (HGV experience desirable but not essential) Strong organisational and time management skills Excellent communication and customer service skills Good IT skills (experience with Kerridge/Autoline or similar DMS advantageous) Ability to work in a busy workshop environment High level of accuracy and attention to detail What We Offer Competitive salary Company pension Ongoing training and development Stable, long-term career within the commercial vehicle sector Supportive and professional working environment If you have experience in the automotive sectorand feel this role is suitable, please APPLY Consultant - Jason Evans JEOJ Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.