Resident Liaison Officer (RLO) | K&B Replacement Programme £22.57/hr Umbrella or £17/hr PAYE | Multi-Site North & West London The Contract: Essential Pre-Start & Resident Management We are seeking an experienced and highly mobile Resident Liaison Officer (RLO) to join our team on an immediate contract for a critical scattered Kitchen and Bathroom Replacement Programme. This role is centred on managing resident engagement and preparing properties for works across a wide geographical area, including North London, the London Borough of Ealing, and sites extending to Letchworth and Stevenage. The Package Details Pay Rate (Umbrella)£22.57 per hour Pay Rate (PAYE)£17.00 per hour Schedule Full-Time, Monday to Friday (8:00 am – 5:00 pm) Start Immediate Your Core Mission: Surveys, Profiles & Coordination You will be the vital link between residents, the design team, and the site team. Your primary responsibility is to ensure the pre-start phase is completed meticulously to guarantee a smooth, safe, and efficient delivery once construction begins. Pre-Condition Surveys: Conduct all mandatory, accurate pre-condition surveys in tenants' homes, documenting property conditions before any works commence. Resident Profiling: Compile detailed resident profiles to note vulnerabilities, special requirements, and access arrangements, ensuring minimum disruption and excellent custome...