Salary: £80,000 - 90,000 per year Requirements: We are looking for 3 to 5 years of hands-on Solution Architect experience focused on Microsoft Dynamics 365 Customer Engagement (CRM). We need deep functional knowledge of Dynamics 365 CE modules, particularly Sales, Customer Service, and Marketing. We require strong Power Platform capability across Power Apps, Power Automate, and Dataverse. We need proven experience designing API-led integrations using Azure services including Logic Apps, Service Bus, and Dataverse APIs. We require familiarity with Dynamics ALM practices, solution layering, environment strategy, and CI/CD for Dynamics solutions. We need experience delivering in agile, multi-stakeholder environments with third-party delivery partners. Background in membership bodies, professional services, or regulated environments is advantageous. Exposure to Dynamics F&O or Business Central alongside CE is advantageous. Experience governing or rationalising an over-customised Dynamics estate is advantageous. Responsibilities: We own the end-to-end design of Dynamics 365 CE solutions across Sales, Customer Service, and Marketing, using a configuration-over-customisation approach with clear governance from the outset. We lead the consolidation of two existing Dynamics 365 CE instances, including rationalising a heavily customised estate. We architect integrations with external platforms using API-first, well-governed data contracts across a complex multi-system environment. We provide architectural assurance across the full Dynamics CE lifecycle, including security models, RBAC, GDPR alignment, non-functional requirements, and deployment standards. We work closely with product owners, business analysts, developers, and third-party delivery partners to translate business requirements into scalable, maintainable solutions. We contribute to the evaluation of the broader Dynamics roadmap, including Finance and Operations and Field Services modules. We evolve our Dynamics architecture practice through design patterns, reusable components, and quality gates embedded into CI/CD pipelines. Technologies: API Architect Azure CI/CD CRM Embedded Marketing RBAC Security Office 365 Cloud More: We are a well-established professional body organisation with a significant London presence, offering a permanent Solution Architect role based in Milton Keynes on a hybrid basis. This is a long-term, high-impact opportunity to shape our multi-year CRM roadmap while leading a major Dynamics 365 CE consolidation alongside an active Business Central migration. We are investing in modern technology, including Azure, Power Platform, Dataverse, and CI/CD, and we are looking for an architect who brings clarity, governance, and practical leadership to a complex environment. last updated 24 week of 2026