NEC Software Solutions seeks a First-Line IT Support professional to join their Hartlepool office. The role involves managing customer mailboxes, logging incidents in the ITSM tool, and providing diagnostic support for IT issues. Candidates should possess excellent customer service skills, be proficient in Microsoft Office, and have experience in a first-line IT support position. Benefits include private medical cover, a pension plan, and access to over 15,000 courses via LinkedIn Learning. Eligibility for UK Security Clearance and the right to work in the UK are essential.
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