Repairs Administrator
Temporary Contract, minimum 3 months
Bristol, Southwest
£15.06 - £19.02 per hour
Hybrid Working available
Sellick Partnership LTD are assisting a local Council with the recruitment of a Repairs Administrator to join their team on a temporary basis assisting with a backlog of work during a busy period
Duties of the Repairs Administrator:
* Utilising databases and CRM to schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
* Understanding Construction skillsets and geographical locations to effectively book works for residents
* Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
* Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
* Respond to emergency repairs in a calm manner
Essential requirements of the Repairs Administrator:
1. Planned/Scheduled tradespeople in a Construction/NHS/New Build or Social Housing setting (Desired)
2. Previously worked within social housing (Desired)
3. Possess strong admin...