Technical Author
Ascot - with occasional travel
£35,000 - £40,000 + Holidays + Free Parking + Pension + Progression + Employee Assistance Program + Company Discounts + Personal Discounts + Travel Expenses
Amazing opportunity for confident and experienced Technical Author to join a highly reputable company at an exciting stage of growth.
This company is a market leader and has gone from strength to strength, experiencing continued growth which is the reason for this vacancy. They are looking to continue that growth in the telecoms and technical communication industry and are able to offer plenty of training and progression opportunities to their staff, which is reflected in their low turnover of employees.
In this role, you will create and maintain technical documentation for telecom-based products, including user guides and API references, ensuring clarity, compliance, and accessibility. Collaborate with teams to translate technical details, update content based on feedback, and enhance usability with multimedia. Organize repositories for easy access and version control.
The Role:
1. Create and maintain technical documentation for telecom-based products, including user guides and API references.
2. Ensure all documentation is clear, compliant, and accessible to diverse audiences.
3. Collaborate with teams to translate complex technical details into user-friendly content.
4. Update documentation based on product changes, customer feedback, and best practices.
5. Enhance usability with multimedia elements such as graphics and videos.
6. Organise and manage documentation repositories for streamlined access and version control.
The Person:
1. Proven experience as a Technical Author, ideally in the telecom or technical industries.
2. Exceptional writing and editing skills to create clear, concise, and engaging documentation.
3. Proficiency in tools such as MadCap Flare, Adobe FrameMaker, and Confluence.
4. Ability to simplify complex technical concepts for diverse audiences.
5. Strong organizational skills to manage multiple projects and documentation versions.
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