Specsavers Hemel Hempstead, England, United Kingdom
Join our friendly and professional Audiology team as a Meet and Greet / Admin Assistant. This role includes travel to our spoke stores in London Colney and Potters Bar, providing variety and the chance to support multiple locations.
Benefits
* Hours: 37.5 hours per week
* Salary: up to £12.41 per hour (depending on experience)
* Extra day off on your birthday
* No weekend working
* Team bonus potential
* Staff discount
* Enhanced sick pay
* Enhanced pay for family leave
* WeCare employee support services
* Access to Headspace App
Responsibilities
* Explore customer needs thoroughly and approach customers to offer assistance
* Provide customers with information on how to wear and care for hearing aids
* Provide customers with hearing aid aftercare information
* Utilise the IT systems as required
* Make aftercare calls and run reports
* Undertake banking duties
* Order stock and undertake stock checks
* Work to Specsavers Customer Service Standards
* Actively seek to improve your own skills and product knowledge
Qualifications
Great organisational and IT skills, superb time‑keeping, a professional and friendly approach, and confidence in communicating at all levels.
We’re always keen to progress our Hearcare Clinic Coordinators so for the right person, this role could be your first step to a long and successful career in audiology!
Location: Hemel Hempstead (travel to London Colney and Potters Bar)
Seniority level: Entry level
Employment type: Full‑time
Job function: Administrative, Other, and Customer Service; Industry: Retail
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