Job Purpose To plan and coordinate the work allocation of gangs etc. To ensure all works are delivered to the required contract's programme, achieving contractual SLA's, ensure efficient planning, utilising full workforce. Ensuring that the clients/customers' expectations are met by delivering a first-class service. Job Responsibilities Liaise with teams, supervisors and Operatives providing accurate information, job details to enable works to be carried out. Monitor backlogs AA/IP to ensure contractual priorities are met. Ensure all jobs are planned and coordinated so they run as efficiently as possible. Create NRSWA permits to Local Authorities and ensure that the notices meet legislative requirements. Monitor and respond to permit updates (PMR's/S74's/AIV’s/Inspection). Deal with all requests from the client promptly, efficiently and courteously and keep the Client's and Customers updated with progress prior to and throughout and after the works. Monitor the progress of all gangs working on the designated contract and update the related company and Client systems. Resolving any planning queries or issues. Holiday or additional cover for Planning colleagues when necessary. Carry out any other duties appropriate for the role. Experience Required Streetmanger system experience Previous planning experience Previous utilities experience desirable Good verbal and written communication skills Good time management skills and able to work to deadlines Proficient in the use of all Microsoft Office (Word, Excel and Outlook) Environmental Awareness Customer Service Awareness Understanding on obtaining Gas/Electric/Line Search/BT Drawings Understanding of streetworks and traffic management requirements