Murray Recruitment are recruiting Helpdesk Administrators for our client based in Lanarkshire. This is an excellent opportunity to join a well-established and growing facilities management organisation in a key administrative role. These positions are offered on an ongoing contract basis, providing stability and the chance to play a vital role in coordinating and managing maintenance and repair works efficiently. Key Responsibilities: Handling incoming maintenance requests, accurately logging and prioritising tasks based on urgency. Overseeing scheduling by coordinating engineers, subcontractors, and necessary resources. Maintaining up-to-date records and tracking ongoing and completed works. Assisting with procurement through raising purchase orders for materials, equipment, and subcontractor services. Acting as the first point of contact for clients, engineers, and subcontractors, ensuring clear and professional communication. Monitoring job progress to meet deadlines and proactively managing any delays. Supporting reporting by compiling information on job completion, performance, and service delivery. Skills & Experience: Proven experience in a similar administrative role, ideally within facilities management or a related sector. Strong organisational skills with the ability to manage multiple priorities effectively. Excellent communication skills, both verbal and written. Confident using job management systems, databases, and Microsoft Office applications. High attention to detail for accurate data entry and record keeping. Ability to work under pressure in a fast-paced environment. Proactive, solutions-focused approach with a commitment to excellent service delivery. Offering: Contract Type: Ongoing contract Salary: Up to £27,000 per annum Hours: Monday to Friday, 40 hours per week (varied shifts between 8am – 5pm) Location: Lanarkshire Immediate start available