We are looking for a friendly, organised, and professional Baby Scanning Receptionist to join our team. This part-time role involves welcoming clients, managing appointments, and ensuring a smooth, efficient operation of our baby scanning services. You will play an important role in creating a positive, caring experience for expectant parents, offering excellent customer service, and supporting the scanning team.
Key Responsibilities:
* Greet clients with a warm and welcoming attitude upon arrival.
* Answer phone calls and emails, responding to inquiries and scheduling appointments.
* Maintain an organised scheduling system, ensuring smooth transitions between appointments.
* Manage patient records and data entry into the system.
* Provide clients with relevant information about their baby scanning services and answer any questions they may have.
* Ensure the waiting area is tidy and comfortable for clients.
* Handle payments, process receipts, and assist with billing inquiries.
* Support the scanning team with any administrative needs.
* Ensure compliance with health and safety standards and confidentiality regulations.
* Assist with general office tasks as needed.
Qualifications:
* Prior experience in a customer-facing role is preferred but not essential (e.g., receptionist, front desk, or administrative assistant).
* Excellent communication skills, both written and verbal.
* Strong organisational and time-management skills.
* Comfortable using office software and managing appointment scheduling systems.
* Ability to maintain a friendly and professional demeanor at all times.
* Sensitivity and compassion towards clients, especially in a healthcare setting.
* Ability to work independently and as part of a team.
Working Hours:
* Sunday:
* More to be added as the clinic grows
Benefits:
* Competitive hourly wage.
* Opportunity to work in a supportive and growing team.
* Flexible working environment.
If you are looking for a part-time role in a friendly, client-focused environment, we would love to hear more about you.
Job Type: Part-time
Pay: From £13.50 per hour
Benefits:
* Free parking
* On-site parking
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
* Administrative experience: 1 year (preferred)
Language:
* English (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person