Are you an experienced Customer Services Advisor?
About the role
1. You will be based at our Luton Depot, 1 Covent Garden Close, Luton, LU4 8QB.
2. You will be working 40 hours per week, Monday - Friday, 8:30am - 5:00pm with a 30 minute lunch break.
3. You will be earning £26,594.13, up to 3% bonus and SUEZ benefits.
Are you a skilled Customer Service Advisor?
The successful candidate will work closely with the other members of the customer service team to contribute to continued success of the department and exceed customer service standards within SUEZ.
What will I be doing as a Customer Service Advisor?
Key responsibilities of the role include:
4. Delivering excellent levels of customer service at all times.
5. Logging any disputes customers may have to the relevant departments through the internal business channels.
6. Communicating with all levels within the business to help customers get swift and accurate resolves on their queries.
The successful candidate will also be expected to carry out general office admin.
What are the requirements?
7. Working as part of a small customer service team, the successful candidate will be upbeat and friendly and be able to work under pressure.
8. The successful candidate must also have basic IT skills, customer service experience and be able to work well in a team.
9. Previous office experience would be advantageous, but not essential.
Who we are
At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.
If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.
Meet your Recruiter - Charese Cousins