JOB TITLE - Hotel Operations Manager DEPARTMENT - Operations Management - Ty Hotel Milford Waterfront CONTRACT TYPE - Permanent RATE OF PAY - £42,000 p/a plus excellent Company benefits! HOURS - 40 hours over 5 days LOCATION - Milford Haven, SA73 3AA ID - Req5576 OVERVIEW - Join the 'Greatest Story in Hospitality' by becoming our Hotel Operations Manager 'Hospitality Hero' based at our beautifully located harbourside hotel, Ty Hotel Milford Waterfront - just one of the fantastic opportunities we offer from 'Manor to Marina'. OUR IDEAL HERO WILL HAVE - * Proven management experience in a hotel or food & beverage environment * Strong leadership and people management skills * A hands-on approach with a keen eye for detail * Experience in leading and inspiring teams in the hospitality industry * The ability to thrive under pressure in a fast-paced environment IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL - * Lead and manage daily hotel operations, ensuring smooth and efficient service * Inspire and develop your team, fostering a culture of excellence and engagement * Maintain exceptional guest experiences, ensuring every detail is perfect * Implement innovative strategies to enhance efficiency and guest satisfaction * Oversee hotel and food & beverage systems, ensuring seamless operations * Utilise Microsoft Office, Word, and Excel to manage administrative tasks * Handle day-to-day operational challenges with confidence and professionalism BE RECOGNISED AND REWARDED - As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as - * Access to career development training from day one * Discounts on food & beverage and hotel stays * Discounted leisure membership * Free GP virtual appointment service * 24/7 wellbeing helpline * NEST pension scheme * Social Club * Staff appreciation events * Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say - * I am equipped, trained, and supported to do THE BEST JOB I CAN * I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS * I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment * I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role * I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED * I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.