As the Administration Manager at britbet, you would be leading the day-to-day administration of the business, working alongside all departments to provide the required support. You will inherit a team of administrators, so strong people management skills are a must.
Main role duties:
* Managing a team of 4 to 5 administrators, providing guidance and support, and managing their workload and capacity
* Acting as the go-to person for all office support
* Monitoring efficiencies within the HR and recruitment admin to ensure a smooth candidate journey: Time taken to hire, onboarding, right to work documentation, contracts, etc.
* Reporting on recruitment statistics on a quarterly basis following regular catch ups with the internal recruiter
* Managing office supplies and facilities, liaising with building management re health and safety requirements.
* Leading on customer correspondence, queries and complaints
* Supporting with accommodation and travel bookings
* Liaising between the Racecourse Managers and G4S for cash deliveries and collections, monitoring G4S performance
* Organising staff ID passes
* Processing invoices, raising of purchase orders and management of voucher orders
* Overseeing the arrangement of payment of winnings for customers who did not claim at the racecourse
* Ensuring thorough Investigations are carried out for lost ticket claims and duplicate card queries
* Managing stock levels of uniform for racecourse staff
We are looking for a strong leader, with the ability to retain a robust admin team. To apply, please submit your CV in the first instance. Our team will ensure every CV is looked at, and if we feel you're a good fit, we will be in touch as soon as possible.
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