Skip to content 01382 250 900 Facebook Twitter Linkedin ","library":"fa-solid"},"layout":"horizontal"}" data-widget_type="nav-menu.default"> SUPPORT SUPPORT 01382 250 900 Facebook Twitter Linkedin ","library":"fa-solid"},"layout":"horizontal"}" data-widget_type="nav-menu.default"> SUPPORT SUPPORT ","library":"fa-solid"},"layout":"horizontal","toggle":"burger"}" data-widget_type="nav-menu.default"> HOME WHO WE ARE Shackleton Team IT Careers SOLUTIONS Cyber Security Microsoft Office 365 Business Resilience Communications IT Strategy IT Support Services RESOURCES BLOG CONTACT HOME WHO WE ARE Shackleton Team IT Careers SOLUTIONS Cyber Security Microsoft Office 365 Business Resilience Communications IT Strategy IT Support Services RESOURCES BLOG CONTACT IT Support Desk Engineer POSITION NOW FILLED IT Infrastructure Project Engineer POSITION FILLED IT Support Desk Engineer - Oct 2024 (POSITION NOW FILLED) To apply send us your latest CV and covering letter to recruitment@shacktech.co.uk or click the button below to apply via LinkedIn. POSITION NOW FILLED Are you a self-motivated individual looking for a new challenge? Do you have excellent communication and problem-solving skills? Shackleton Technologies is an IT Managed Services Provider looking for additional people to join our growing team. Our business provides a core set of services: IT Strategy, Projects, Consultancy, IT Best practice, and IT support. We have a loyal and varied client base, and we aim to understand our clients’ business, working to align their IT infrastructure towards the delivery of their business goals. We have an exciting opportunity for an experienced IT Support Desk Engineer to join our team in Dundee. You will work within our Support Team to deliver exceptional levels of customer service to our clients. The successful candidate should be passionate about developing their skills and be driven to continue to progress their career within IT. Dedicated in work training time will be provided along with Microsoft and security training. The Candidate We Strongly Believe That Attitude And Values Are Key And Are At The Forefront Of Our Recruitment Process. Our Company Values Are: Do the right thing. Make things better. Passionate about client service. If that describes you then this might be the role you are looking for. Essential Skills Various PC & Laptop Hardware Windows Desktop Operation Systems Windows Server Operating Systems Microsoft 365 use and support Experience in security tools AV/EDR/spam filtering/web filtering Basic networking DHCP/DNS, etc. Security conscious Customer service skills/customer-facing experience Desirable Skills Valid UK Driver’s License ITIL Experience Mac OS Experience Firewall/router experience Working in an MSP environment (providing support to multiple clients) Our people are our biggest asset, and we care very much about their working environment and rewarding the right person for doing a great job. If you have the key skills and are passionate about technology and the benefits it brings, then apply via LinkedIn or email recruitment@shacktech.co.uk, The service we provide to our clients is of paramount importance. Employee Benefits 28 days annual leave (increasing with length of service) Company Pension Scheme Life Assurance Plan Company health and wellbeing support services (including remote GP, mental health support, and physiotherapy) Dedicated time for Training & Development Reward and Recognition Platform Hybrid Working (after the initial onboarding process) Position: Full-time Monday-Friday Salary: £25-30K Location Dundee Shackleton Team Contact Us Unit 4, Delta House, Gemini Crescent, Technology Park, Dundee, DD2 1SW International House 38 Thistle Street Edinburgh, EH2 1EN Telephone: 01382 250 900 IT Support IT Support Dundee IT Support Fife IT Support Perth IT Support Aberdeen IT Support Edinburgh IT Support Glasgow Useful Links Cyber Security Microsoft Office 365 Support Business Resilience Communications - Telephony IT Strategy IT Support Careers Connect With Us Facebook Twitter Linkedin Contact Us Unit 4, Delta House, Gemini Crescent, Technology Park, Dundee, DD2 1SW International House 38 Thistle Street Edinburgh, EH2 1EN Telephone: 01382 250 900 IT Support IT Support Dundee IT Support Fife IT Support Perth IT Support Aberdeen IT Support Edinburgh IT Support Glasgow Useful Links Cyber Security Microsoft Office 365 Support Business Resilience Communications - Telephony IT Strategy IT Support Careers Connect With Us Facebook Twitter Linkedin @2025 Shackleton Technologies (Holdings) Limited, Registration No. SC394067 Privacy Policy | Terms and Conditions | Cookie Policy | Case Studies | Posts Sitemap | Pages Sitemap IT Support & Services | IT Security Data Recovery & Back-up IT Infrastructure Solutions | Microsoft Support Contact Us Unit 4, Delta House, Gemini Crescent, Technology Park, Dundee, DD2 1SW International House 38 Thistle Street Edinburgh, EH2 1EN Telephone: 01382 250 900 Useful Links Cyber Security Microsoft Office 365 Support Business Resilience Communications - Telephony IT Strategy IT Support Careers Connect With Us Facebook Twitter Linkedin IT Support IT Support Dundee IT Support Fife IT Support Perth IT Support Aberdeen IT Support Edinburgh IT Support Glasgow Contact Us Unit 4, Delta House, Gemini Crescent, Technology Park, Dundee, DD2 1SW International House 38 Thistle Street Edinburgh EH2 1EN Telephone: 01382 250 900 IT Support IT Support Dundee IT Support Fife IT Support Perth IT Support Aberdeen IT Support Edinburgh IT Support Glasgow Connect With Us Facebook Twitter Linkedin Useful Links Cyber Security Microsoft Office 365 Support Business Resilience Communications - Telephony IT Strategy IT Support Careers @2025 Shackleton Technologies (Holdings) Limited, Registration No. SC394067 Privacy Policy | Terms and Conditions | Cookie Policy | Case Studies | Posts Sitemap | Pages Sitemap IT Support & Services | IT Security Data Recovery & Back-up IT Infrastructure Solutions | Microsoft Support