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View more categories View less categories Sector Creative and Design ,Retail and Wholesale ,Transport and Logistics Role Consultant Contract Type Permanent Hours Full Time
At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact. We are Allwyn UK, part of the Allwyn Entertainment Group – a multi‑national lottery operator with a market‑leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once‑in‑a‑lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.
A bit about the role
Reporting to the Head of Retail Technology, the Retail Delivery Product Owner will work hand‑in‑hand with the Retail Teams and Customer & Retailer Care as well as Scientific Games, Vodafone and other third‑parties, to ensure that any delivery applications, including SciTrak, Sitetracker and Gem continue to meet the evolving needs of the business. They will work with the business owners to understand and document changes in requirements, building a prioritised backlog of features, and work with the developers to deliver those changes into Production. They will also work within the Retail Technology team on service improvement and asset management, ensuring a service that is fit for purpose and meets the needs of the business. As an analytical thinker, you will bring a mix of solution engineering and supply chain planning to develop operational solutions.
What you'll be doing
* Provide functional expertise of the delivery applications, interfaces and processes used at Allwyn, including the maintenance of retailer assets and master data in Gem and SiteTracker.
* Collaborate with business owners, end users & third parties to define the strategy and roadmap for delivery systems.
* Work with application owners around scoping and designing of new features, and maintain a prioritised backlog of features to be delivered.
* Work with both internal and third‑party technical teams (as appropriate) to develop and test new features and deliver them into Production.
* Ensure the applications comply with all external requirements, including privacy regulations and security standards.
* Monitor KPIs and use data to measure the success of the product.
* Support Retail Operations, Retail Lifecycle and C&R&C teams in managing effective system requirements and business processes to ensure optimal efficiency in the business and increase operational efficiency.
* Analyse incidents, identify trends and proactively work to reduce recurrence.
What experience we're looking for
* Strong background in operational and logistics systems, supplier management, asset control and inventory.
* Developing functionality, creating user groups and operating system policies for business systems.
* Experience of working with retail systems, including point of sale hardware and software.
* Experience of FMCG or similar line of business.
* Experience of large, multiple system implementation projects, especially in the retail space.
* Hands‑on experience managing all stages of the product lifecycle, including requirements gathering and testing.
* Experience of analysing products and suppliers to support the decision‑making process.
* Working knowledge of software development methodologies.
* Proven ability to build rapport with stakeholders and communicate clearly.
* Experience of communicating with all levels of departmental management.
* Excellent analysis and problem‑solving skills plus attention to detail.
* Act with integrity and due care, skill and diligence in carrying out your duties.
* Demonstration of a professional, team‑oriented approach coupled with strong self‑motivation and personal initiative.
* Identifying and implementing new strategies for optimal operation in line with user requirements.
* Coordinating with end users, technology teams, 3rd parties and the vendor to ensure that systems meet current operation requirements and develop a roadmap for enhancements.
About us
We are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places and the planet. Our innovation, commitment to giving back, sustainability goals and inclusive culture support a workplace where everyone feels valued and empowered to succeed.
Benefits
* Company Bonus Scheme
* Matched pension contributions up to 8.5%
* 26 days annual leave + 2 Life Days (and bank holidays)
* Single Private Health Cover
* Complimentary Private Medical
* Income Protection
* Flexible Benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes.
* Enhanced Family Leave (Maternity, Paternity, Adoption)
* Wellness Allowance £500
* Employee Assistance Programme
* Discounted Health Assessments
* Volunteering Days
* Matched Funding
We are a Disability Confident Leader and offer an interview to disabled applicants who meet the essential requirements of the job. If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn.co.uk and we'll be happy to help.
Company Vision
Our vision is to grow the National Lottery responsibly, making it bigger, better and safer for all, with more to good causes.
Bigger because we will significantly increase Good Causes contributions by the end of the Fourth Licence through responsible growth of people playing.
Better because we will modernise technology and operations, refresh games and support shops while improving the use of data and digital.
Safer because participant protection underpins everything we do.
Unique about us
Our preparations to transform the National Lottery will be a once‑in‑a‑lifetime type of project in the lottery industry worldwide. Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
Our approach
In Allwyn, the National Lottery will have an operator that has social value at its heart. We will raise more funding for Good Causes, while running our own business in an environmentally and socially responsible way. We are working to make the National Lottery truly accessible in a safe way, for players, retailers and employees, and have partnered with Purple to embed accessibility into everything we do.
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