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Customer Service Supervisor, Sheffield, South Yorkshire
Client:
Handley James
Location:
Sheffield, South Yorkshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Our client is a bespoke manufacturer of specialist products for the construction industry. Due to strategic growth, they are recruiting a hands-on Customer Service Supervisor to enhance their service offering.
Reporting to the Operations Director, your responsibilities will include:
* Managing customer orders through internal processes
* Establishing processes to keep customers informed of order progress
* Providing quotes to customers
* Handling ad hoc customer queries
* Collaborating with production teams
We seek an experienced customer service professional with a background in implementing and maintaining processes from the ground up. You should be hands-on with customer interactions and capable of developing a small team. Experience in manufacturing, distribution, or hire/rental sectors is preferable, as the role is based in a production facility. A confident, positive attitude with a 'customer comes first' approach is essential. Experience with Sage or similar order input systems is desirable.
This full-time role offers a salary between £25,000 and £35,000 DOE, with the contract type open for discussion. The client is also open to part-time arrangements. The candidate must reside within commuting distance of St Helens.
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