Units 22-23 Eastville Close, Eastern Avenue Trading Estate, Gloucester, GL4 3SJ
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Benefits
* Cycle to work – savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
* High Street Shopping Discounts – discounts at Screwfix, B&Q and other major retailers.
* Share Plans – variety of Kingfisher shareholder schemes.
* Wellbeing – 20% off a Nuffield Gym membership with Health MOT and a free 7-day pass.
* Simply Health – customise your health plan and claim back money for treatments.
* Long Service Awards – extra pay and bonus holiday days for long service.
* Pension – contribute amount with employer contributions up to 14% per month.
* Life Cover – Death in Service payments up to 4x annual salary (if enrolled).
* Retail Trust – free wellbeing resources and confidential counselling.
* Screwfix and B&Q Discounts – 20% off all B&Q and Screwfix products.
* Mind Training – support and tools for mental health in partnership with Mind.
* Screwfix Community – resources and connection for colleagues across locations.
* Self-Development – access to learning tools (e.g., LinkedIn Learning).
* Enhanced Family Leave – inclusive policy with competitive pay terms.
Training programmes
We’re growing, and we want our people to grow with us. We provide learning and development to build a career that’s right for you.
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First Steps to Management
This 16-week programme is open to Service Assistants looking to make the first step into management. It offers on-the-job learning and a clear path to a Trade Counter Supervisor role.
Power Up to Trade+
A 12-15 month programme providing a Trade Supplier Apprenticeship at level 2. It blends practical and online learning to prepare you for a Trade+ Sales Supervisor role.
Trade Up to Branch Manager
Over 15 months, you’ll undertake supervision and structured learning to run a store. By the end, you’ll have a Level 4 Retail Manager Apprenticeship and strong team leadership skills.
Learning for Life
Opportunity to learn wider life skills at all business levels. We’ve partnered with Skills Forward for Maths and English coaching for colleagues and their families.
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“You get a different range of tasks every day. One day doing delivery, the next serving customers.”
“You get a different range of tasks every day. One day doing delivery, the next serving customers.” Joshy Phillips | Service Assistant
“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.”
“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” Thiago | Trade Counter Assistant
“The supervisor position is a really good opportunity to learn and progress”
Be yourself at Screwfix
We celebrate individuality and support an inclusive culture. Our Employee Inclusion Network, Us, helps colleagues share ideas and work collaboratively toward a fairer, more diverse workplace. Us is led by Ambassadors for Diversity & Inclusion and provides a space to learn about allyship and feel free to be themselves.
Applying online is simple. Fill in basic details and upload your most recent CV. If you’re applying for a S.A., you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, read our careers page and consider visiting your local Trade Counter to learn about us. Interviews are competency-based and may be held on the phone or via video, followed by a store visit to meet the team.
Offer
If we’re a good match, we’ll make you an official offer. After accepted and pre-employment checks, you’ll receive your contract.
Retail Assistant
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