Digital Assessments Operations Associate Manager
Job Type: Full-time, Permanent, 37.5 hours per week
Salary Range: Circa £45,000 per annum, depending on experience.
Location: IB (International Baccalaureate) Global Centre, Cardiff
Hybrid working opportunity – 1 day in office per week
About the IB
If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 6,000 schools across 162 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.
About the job
The Digital Assessments Operations Associate Manager role offers an exciting opportunity to play a key part in driving change and innovation across assessment delivery. Working at the intersection of Digital Assessment and Assessment and Operations, you will help embed digital solutions into business as usual processes, ensuring they are implemented smoothly, securely, and effectively.
The Digital Assessments Operations Associate Manager will understand the details and influence decisions relating to the digital assessment solutions in the context of operational processes, policies and teams within Assessment and Operations. The role will work closely with Digital Assessment Delivery Senior Manager and broader programme team, to ensure that there is a tight grip on changes and impacts as a result of digital assessment transformation for operational teams and that change impacts are planned for and supported as part of the implementation for business readiness. The post holder will represent the interests of these teams, ensuring the digital assessment and project team is cognizant of current operational processes and the impact of any proposed changes to support future processes whilst ensuring the integrity and security of the examination session.
The Digital Assessments Operations Associate Manager will create an environment to maintain a positive, productive, and efficient working culture across their team. The post holder has line management accountability for Team Leaders and Analysts and is responsible for the delivery of operational activities and improvement initiatives.