Our client, based in Belfast, Northern Ireland, is seeking a seasoned Ruby on Rails Software Engineer to join their dynamic team. In this pivotal role, you will directly manage support escalations and critical issues while collaborating with cross-functional teams to enhance service delivery.
Key Responsibilities:
* Diagnose and resolve complex technical issues in Ruby on Rails applications.
* Act as an escalation point for critical support requests, ensuring timely resolutions.
* Write clean, maintainable Ruby on Rails code with thorough documentation.
* Design scalable cloud-based solutions using AWS, Azure, or GCP.
* Contribute to code reviews and mentor junior engineers.
Qualifications:
* 5+ years experience in Ruby on Rails development.
* Strong background in handling customer-facing escalations.
* Proficiency in PostgreSQL, MySQL, Redis, or MongoDB.
* Knowledge of DevOps tools like Docker and Kubernetes.
If you are looking to make an impact while advancing your career within a forward-thinking environment, we want to hear from you!
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