Description
What We Offer
* 31 days holiday, increasing with length of service
* Life assurance – 3× base salary
* Salary exchange pension scheme – you contribute 3%, we contribute 5%
* Ongoing learning and development, including access to LinkedIn Learning
* Private Medical Insurance (after probation)
* Free eye test every 2 years
* Free lenses annually
* Mental Health First Aiders and an Employee Assistance Programme
Key Responsibilities
New Product Introductions & Launch Management
* Lead the introduction of all new products into the business and to customers
* Develop and manage product launch plans, coordinating cross-functional launch teams
* Confirm NPIs, complete competitor comparisons, and prepare pricing proposals
* Coordinate system setup of new products with IT and align with Logistics on forecasting and stock
* Ensure accurate product testing by working closely with Production
* Create technical training materials and provide input into compelling commercial arguments
* Support the creation of marketing and sales materials
* Collaborate with the Global Product Team as required
* Track launch progress, deliver updates in commercial meetings, and provide post-launch analysis
Training & Technical Support
* Design and deliver structured technical training programmes for Sales, Marketing, and Customer Services
* Attend internal meetings as the product expert
* Provide technical product support across teams and respond to customer queries
Product Portfolio Management
* Manage digital learning platforms for HOYA & SEIKO
* Support the development of sales aids and demonstration tools
* Ensure product availability across ordering platforms to meet customer needs
* Oversee annual price increase processes and production of accurate price lists
* Manage catalogue and price list technical content across all brands
* Drive private label product processes (DRS/PRS)
* Oversee the full lifecycle of each product
* Provide first-line product support to sales teams across all brands
Market Analysis & Portfolio Development
* Monitor sell-out data and competitor activity to identify market opportunities
* Gather and present market evidence to the global product team
* Identify and source products to fill gaps in the HOYA/SEIKO portfolio
* Partner with Lens Experts and Customer Relations on non-tolerance claims
Qualifications & Experience
* Qualified and experienced Dispensing Optician
* Strong project management skills
* Excellent communication and presentation capabilities
* Confidence in leading cross-functional teams
* Proficient in Microsoft 365, including Excel and PowerPoint
If you're motivated by innovation, technical excellence, and bringing products to life in the optical industry, we'd love to hear from you.
Apply today and help shape the future of our product portfolio