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* Rewards & Benefits: £18,500 per annum, plus a rent-free two-bedroom apartment on-site, plus excellent Colleague benefits
* Hours: Monday to Friday, 09:00 am – 17:00 pm (one hour unpaid lunch break)
* Location: Acacia Lodge, Fareham, Hampshire, PO16 7SX
About the role
Churchill Estates Management is offering an exciting opportunity for someone who loves working with people, with a background in administration and customer service, to join our retirement development as the Residential Lodge Manager. This 'live-in' position is varied and provides the chance to make a positive difference every day in the lives of our Home Owners. As a ‘friendly neighbour’, you’ll organise activities, coordinate the development, manage contractors, perform health and safety checks, and more.
Responsibilities
* Manage the maintenance of the property
* Provide first-class service to Owners
* Liaise with customers, contractors, suppliers, and internal colleagues
* Organise events and administer site maintenance
* Ensure safety and security of the development
About you
You must be able to live on-site in the provided rent-free apartment. Your passion for customer service, outgoing personality, and love of people are essential. You should be able to act with sensitivity and diplomacy, manage safety and security, and work independently using your initiative. You should be computer literate, experienced with Microsoft Office, including Outlook. Experience in retirement living, social housing, hospitality, services, charity, or health & social care sectors is desirable. A love for front-of-house work and excellent administration skills are key.
About us
We are Churchill Estates Management, a progressive managing agent overseeing over 200 developments and more than 8,000 apartments across the UK, serving over 10,000 retired people. We are growing rapidly and aim to be a leading provider of retirement living solutions. Join our professional, award-winning, customer-focused team.
Our values
Trust, Openness, Respect, Communication, Honesty (TORCH)
Rewards
* Rent-free two-bedroom apartment
* £18,500 annual salary
* Partner and small pet welcome
* 24 days annual holiday plus Bank Holidays
* Birthday day off
* Life Assurance
* Eye Care reimbursement
* Colleague reward schemes
* Induction and ongoing training
* Professional development opportunities
If you share our values and want to be part of our success, apply today.
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