Job Description
Not just an IT support role - Join a company that actually invests in you
We're working with a long-standing, people focused MSP, that's known for it's supportive culture and genuine career development.
Whether you're starting out in your IT journey or looking to deepen your technical skills, this team offers the training, trust and variety to help you thrive.
You won't be lost in a call centre or a "burnout-heavy" helpdesk, you'll join a close-knit team of 10, working across a wide range of tech and clients.
What's in it for you:
* 1st Line - Up to £27k DOE / 2nd or 3rd Line - Up to £45k DOE + bonus
* Funded certifications & real career progression
* Gym access + wellness perks
* Friendly team culture & regular socials
* Long-term stability, people here stay and grow
1st Line Support:
Perfect if you're a recent graduate in a related field or you've got 1+ years in an IT support role. You'll handle day to day queries, learn tools like Office 365 and networking and build your skills in a supportive environment.
2nd/3rd Line Support:
For those with 2 - 4 years' MSP experience, confident in handling escalated issues, onboarding clients and working with Windows Server, AD, firewalls, Citrix, VMware/Hyper-V, and Veeam.
What You'll Need:
* Strong communication and a customer-first mindset
* A proactive, organised approach to problem-solving
* Full UK driving licence + your own car (office isn't public transport friendly)
If you're looking for a genuinely supportive environment to grow your IT career, we'd love to hear from you.
Refer a friend and earn a retail voucher worth up to £500!
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.