Business Change Manager (Quality & Production)
Location: London / Hybrid (South/Essex/Home Counties etc ideal)
Salary: £50-60K per annum + benefits
Role Type: Permanent; Monday-Friday (flexible working options available).
Lead engineering improvement and quality excellence across a complex, safety-critical rail environment.
The Role
We are searching for a Continuous Improvement Manager to lead engineering performance, process optimisation and quality assurance activity within a busy Rail company. This role gives you the opportunity to drive improvement initiatives, strengthen engineering systems and governance across multiple sites, and support a wider quality and compliance team within the engineering function.
In this role, you will bring together engineering and operational stakeholders to identify, design and implement continuous improvement initiatives across a multi-site maintenance operation. You will play a key role in strengthening quality systems, improving processes, and ensuring engineering activity consistently meets performance, safety and compliance requirements. The work you will personally deliver will drive positive change across multiple sites.
You will lead structured improvement programmes and embed a culture of data-driven decision making and operational excellence across engineering teams.
Key Responsibilities
* Leading continuous improvement activity using structured methodologies (e.g. PDCA)
* Driving improvements in engineering processes, systems and working practices
* Maintaining and strengthening engineering quality management systems and controlled documentation
* Coordinating internal audit activity and supporting wider audit programmes
* Identifying, tracking and driving corrective actions through to effective closure
* Working with engineering teams to develop and review KPIs and performance improvements
* Facilitating cross-functional meetings, managing actions and ensuring delivery
* Supporting process, systems and documentation improvements across engineering functions
* Engaging with suppliers and supporting periodic review activity within quality frameworks
* Promoting consistent standards and continuous improvement culture across engineering teams
About You
* Proven experience delivering continuous improvement, engineering change or business improvement programmes in an engineering (production or maintenance) based environment
* Previous experience within the rail sector would be highly advantageous
* Knowledge of quality management systems and ISO9001 principles
* Strong stakeholder engagement and leadership capability across technical and operational teams
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