Be part of the family...
We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique (quirky even) and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do.
Peebles Hydro
We’re set right at the heart of the Scottish Borders and offer a great place to relax, unwind and magically shut off from the pressures of modern life. We’ve been welcoming guests for well over 100 years and today we're home to 132 bedrooms, 3 places to eat, 6 function spaces, a leisure club, spa and oodles of outdoor space.
About the role
Exceptional customer service is at the heart of our business, so your friendly, welcoming personality is a given. Leadership is another area you’ll excel in, and your enthusiasm and passion for leisure will inspire and energise the team you lead. You’ll have previous management/supervisory experience in a leisure environment.
No two days are the same and you’ll thrive on the constant challenge of the role. From training the team, managing budgets and rotas to improving our service - everything you do will show your commitment to driving the business forward.
What we need from you
You’ll be passionate about fitness and sport, and have an ambition to drive service quality improvement and programme development. With your natural coaching abilities and hands on style of management, you’ll help to lead the team to deliver high quality, friendly service.
You’ll make sure we provide a safe and secure environment for our members and guests through your strong knowledge of and adherence to legislative compliance: Emergency pool responder qualification, Level 2 Fitness Instructor/Assessor, First Aid at Work and Pool Plant Operators are essential qualifications. You’ll be able to work flexible hours to meet business and customer needs.
You’ll have a proactive approach to driving sales and revenue generation. Additionally, you'll have great IT skills to assist with keeping the Membership database up to date.
What you’ll get from us
1. A competitive salary up to £31,500 per annum.
2. Accommodation may available and is inclusive of bills. Further details can be discussed at interview stage.
3. A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
4. Grow with Us – We invest in our people. Whether you’re looking to develop new skills or take the next step in your career, we’ll support you every step of the way.
5. Career Progression – With multiple hotels, departments, and roles, you’ll have plenty of opportunities to grow and explore new career paths.
6. Exclusive Discounts – Enjoy free leisure membership for you and a partner, 30% off retail, 50% of food and drinks, plus great savings on hotel activities.
7. Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
8. Refer a friend initiative – earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
9. Guest mention incentive – earn an extra £5 for each guest review which positively mentions you.
10. Wellbeing Support – Access 24/7 confidential support via the Penninsula Employee Assistance Programme, covering mental health, financial advice, and more.
11. Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Careers at the Crieff Hydro Family of Hotels
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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.