Job Ref: INT23754
Branch: Mercure Inverness
Location: Mercure Inverness, Inverness
Salary/Benefits: £13.10 an hour Industry Leading Benefits plus Tips and incentives
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 26/08/2025
Closing date: 28/09/2025
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme
* Uncapped incentives to reward you for your contributions
* Flexible working opportunities
* Staff meals on duty
* Starting salary above national minimum wage
* Free staff parking
A day in the life of…
As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee
This role is unlike any other in our hotel and you'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
* Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
* Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
* Attention to detail: You'll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
* Time management: You'll need to be able to effectively manage your time to prioritise key hotel projects
* Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'
So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Situated in the heart of Inverness vibrant City Centre, Mercure Inverness Hotel boasts a dramatic Highlands backdrop overlooking the peaceful River Ness. This newly refurbished, modern 4-star hotel with its locally inspired interior, is just six miles from world famous Loch Ness, 10 miles from Inverness Airport and only 200 meters from Inverness railway station, making it the perfect base-camp for guests looking to immerse themselves in Scottish culture.
Make sure you treat yourself at the 33 Church Street Bar Brasserie - the new hot spot to eat, drink, meet and socialise in Inverness. Chill out in the bar with a traditional Scotch Whisky or a trendy Pink Gin. Make sure you reserve a window seat Whether you're looking for the perfect Scottish wedding, a family gathering, a meal overlooking the River Ness or space for your next business meeting in the heart of the Old Town, our team can help you organise any event and assist with local knowledge.
Relax overlooking the peaceful River Ness at The Mecure Inverness hotel. The hotel is in a central location just 10 miles from Inverness Airport and 6 miles from Loch Ness. 200 metres from the train station and from the city's pubs and restaurants.