PHC - Technical Sales Advisor Apprentice
Employer:
ACT Training Ltd
Location:
325-327 North Rd, Cardiff CF14 3BP
Pay:
£16,640 to £26,640 per year, dependant on age and experience
Contract Type:
Hours:
Full time
Disability Confident:
No
Closing Date:
26/04/2026
About this job
PHC Parts is looking for an Apprentice Technical Sales Advisor to begin their journey within our ever growing heating and plumbing merchant business.
To succeed in this role, you will need to be able to multi-task and work effectively ,as well as being able to liaise with new and existing customers independently.
We are looking for a polite candidate, who can pick up processes quickly and demonstrate confidence.
You will be learning to receive and store stock, as well as developing a strong knowledge of the products that are sold.
You will be learning to work with the computer sales operating system, handling customer enquiries on our trade counter as well as corresponding by email and telephone.
Successful completion of the apprenticeship with lead to permanent employment within the company.
Your daily duties will include, but are not limited to;
Advising customers
Processing orders
Receiving stock
Showroom and Trade Counter upkeep and branch household duties
Additional projects to include working with Microsoft Excel and Word
Attending and helping with professional events
Increasing existing customer base
Our aim is for you to grow into an experienced and knowledgeable employee, who enjoys their role and succeeds within the company.
Our PHC family is warm and welcoming, and you will be given the support and guidance that you require throughout your apprenticeship, and beyond.
We have a specialist Training manager who manages our PHC academy.
He will support you throughout your apprenticeship.
Training to be provided
* City & Guilds Level 2 Customer Service Practitioner (or equivalent)
* Full on the job training and support
* Consistent and regular onsite support from our PHC Training manager
* Functional skills
* Maths, English and ICT- depending on your prior GCSE results Desired Skills
* Reading and writing
* Basic mathematics skills Personal Qualities
* Able to listen and to adapt
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