We’re looking for a dynamic and experienced Gateway & Warehouse Manager to lead a high-performing warehouse team of 110 FTEs across complex shift patterns. This is a pivotal role focused on operational excellence, compliance, and continuous improvement in a fast-paced, regulated environment.
🔑 Key Responsibilities
* Lead the delivery of import/export airfreight and warehousing services.
* Build strong interdepartmental and external relationships with a focus on customer satisfaction.
* Act as Site Aviation Security Nominee and oversee Dangerous Goods by Air, CEIV Li-Bat, ADR, and GDP/MHRA compliance.
* Manage MHE maintenance, procurement, and supplier relationships.
* Drive a strong Health & Safety culture in collaboration with national H&S leadership.
* Maintain yard and warehouse standards in partnership with the Facility Manager.
* Design and produce data metrics to drive operational efficiencies.
* Champion continuous improvement and innovation through First Choice methodologies.
* Foster team engagement, communication, and accountability.
🎯 What We’re Looking For
* Proven experience managing unionised teams in a freight forwarding or logistics environment.
* Strong knowledge of Aviation Security, Dangerous Goods by Air, ADR, and GDP/MHRA standards.
* Skilled in data analysis and metric creation to support decision-making.
* Experience managing P&L and challenging the status quo constructively.
* Excellent interpersonal and leadership skills with the ability to engage at all levels.
✅ Essential Requirements
* 5-year full referencing, DBS Check, and Counter Terrorism Check (CTC).
* Dangerous Goods by Air training and awareness of ADR.
* Aviation Security Manager training and deep understanding of relevant legislation.