Exciting new opportunity in travel retail, supporting a fast-paced retail and food service business, where every day brings new opportunities to grow and make an impact! Why Join Lagardère Travel Retail UK & IRE now? Relay at Heathrow! It’s never been a more exciting time to be part of the Lagardère Travel Retail UK & IRE story. We’ve been shaping the UK and IRE travel retail market for over 20 years, building a strong presence in retail operations, both Duty Free and Travel Essentials. However, we’re not ones to stand still and love a challenge, so in 2023, we shook things up by adding Foodservice to our portfolio, unlocking fresh opportunities with both our long-standing landlords and brand-new partners. And that was just the beginning. This year, we launched a game-changing concept, bringing all three of our business lines together under one roof; Duty Free, Travel Essentials and Foodservice. It’s the first of its kind for UK airports and the first for Lagardère Travel Retail globally. It’s bold, it’s innovative, and it’s designed to take the passenger journey to the next level. But the spotlight doesn’t stop there. In 2026, we’ll be making history again by bringing one of Lagardère’s most iconic brands, Relay, to London Heathrow. And not just any Relay… this will be the biggest and busiest Relay in the world, right here in the UK. Joining us now means stepping into a business that’s full of momentum, growth, and opportunity. You’ll have the chance to showcase your skills, make your mark, and be part of a journey that’s only just getting started. At Lagardère Travel Retail UK & IRE are the Challenger of Choice because we don’t just follow the future of travel retail, we’re shaping it Job purpose: Lagardère UK Travel Retail is seeking a highly analytical, commercially minded individual to join our team as a Commercial Analyst. Reporting directly to the Commercial Director with a dotted line into Finance, you will be at the heart of our data-driven decision-making, supporting our Duty Free, Food & Beverage, and Travel Essentials retail business. As a key enabler of commercial success, you will be responsible for turning complex data into clear insights, driving actionable change, and supporting the business with robust analysis, reporting, and dashboard creation. You will play a pivotal role in shaping our commercial strategy, ensuring we stay ahead in a fast-paced and competitive travel retail environment. Benefits : Simplyhealth cash plan, Retail Trust, life insurance, and up to 25% in-store discounts Key Responsabilities: Commercial Support and Actionable Insight: Drive actionable insight from large data sets, identifying trends, risks, and opportunities to improve sales, margin, and operational efficiency. Provide robust data and analysis to support supplier negotiations and promotional planning. Reporting and Dashboard Creation: Develop, maintain, and present regular dashboards and reports for the Commercial Director, finance, airport partners, and other key stakeholders. Summarise key findings and recommendations to senior management to drive commercial action and business change. Data Analyst and Insight Generation: Conduct comprehensive analysis of sales, margin, inventory, pricing, and promotional performance across all business lines (Duty Free, Food & Beverage, Travel Essentials). Perform market and competitor analysis, including using price and promotional benchmarks to inform commercial strategy and identify actionable insights. Model and interpret P&L data, run sensitivity analyses, pre- vs post- vs control analysis, and scenario outcomes to support decision-making. Cross Functional Collaboration: Work closely with commercial, finance, and airport partners to gather data, align on objectives, and ensure holistic business understanding. Support the finance team with dotted line reporting and data sharing as required. Continuous Imrpovement: Identify and implement improvements to reporting, data visualization, and analytical processes. Stay abreast of industry trends and best practices in commercial analytics and data-driven retail management. Qualifications and Key Skills: Experience: Proven experience in commercial analysis within retail, travel retail, or a fast-paced commercial environment. Track record of driving actionable insights and commercial change through data analysis. Technical Skills: Advanced proficiency in Excel (mandatory); experience with VBA coding preferred. Experience with Power BI and SAP is beneficial but not essential. Ability to manage and analyse large data sets, with some advanced analytical or statistical expertise. Education: Degree in business, economics, statistics, or a related field preferred. Personal Attributes: Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. Strong problem-solving and analytical mindset. Proactive and results-driven, with a focus on driving commercial success. Lagardère Travel Retail Challenger of Choice! At Lagardère Travel Retail, we don’t just operate in airports and stations — we transform them. We turn everyday travel moments into extraordinary experiences, helping passengers discover something new, delightful, and memorable along the way. Whether it’s a quick coffee before takeoff or a last-minute gift that sparks joy, we create spaces that inspire wonder, celebrate individuality, and make waiting time feel like part of the adventure. With our unique blend of global expertise and local insight, we craft tailor-made offers that benefit both travelers and landlords — bringing value, vibrancy, and a touch of magic to every corner of the journey. We have been operating in the UK & IRE for over 20 years and deliver retail and food service operations in airports (and onboard ferries) from Dublin to Heathrow, Aberdeen to Gatwick, and we are growing year on year Our values: Can you feel the HEAT? Whatever role you deliver for Lagardère Travel Retail, part of your responsibility is to represent and uphold our company values everyday: HONESTY – Working ethically | Fostering a culture of openness | Treating each other fairly | Being considerate EXCELLENCE – Delivering first class customer service | Upholding high store standards | Showcasing prestigious brands AGILITY – Working in a fast-paced environment | Adapting well to change | Always striving to improve TEAM SPIRIT – Working together as one team | Supporting each other | Being active partners in our wider communities