Overview of the Role
Coordinate and deliver whole house retrofit projects in line with PAS 2035:2023, ensuring full compliance, quality assurance, and an excellent customer journey. Provide technical leadership across retrofit assessment, SAP modelling, IOE/MTP production, and TrustMark lodgement. Collaborate closely with internal teams, installers, designers, and stakeholders to support funded scheme delivery. Contribute to QA processes, tender support, and continuous technical improvement across the organisation.
Key Responsibilities
* Whole-house retrofit coordination and evaluation to PAS 2035:2023 on in-house managed retrofit projects and for externally delivered PAS 2035:2023 services.
* Support for the retrofit assessment process, including engagement with our in-house Retrofit Assessors, to ensure the highest standards of quality and compliance throughout the process.
* Provide accurate and effective energy modelling (Full SAP) and retrofit coordination outputs, including IOEs and MTPs, and guidance on solutions for meeting specific scheme funding criteria (e.g. WH:SHF W3/WH:LG/ORP/BUS).
* Undertake on-site coordination role as part of PAS 2035:2023 process.
* Support and collaborate with project stakeholders, including clients, installers, suppliers and retrofit designers to ensure PAS 2035:2023 compliance, and attend internal and external meetings.
* Manage the PAS 2035 lodgement process on TrustMark in accordance with project delivery programmes to provide timely lodgements.
* Ensure that the entire end-to-end PAS 2035:2023 process, and customer journey, is delivered to the highest standards for both clients and property occupants.
* Work closely with our project management and delivery teams, and external PAS / MCS installers.
* Ensure PAS 2030:2023 / MCS / PAS 2035:2023 evidence is compliant with TrustMark requirements.
* Provide technical and retrofit support to group businesses, project delivery teams, and as part of our retrofit consultancy services.
* Work with our internal PAS / MCS Quality and Compliance teams to develop and implement QA processes to PAS 2035:2023 / TrustMark requirements
* Assist the Bid Team as required on tenders ensuring that high standards of technical and process solutions are provided
* Disseminate regular updates and briefings to teams, in line with technical developments.
Qualifications & Experience
* L5 Diploma in Retrofit Coordination and Risk Management
* Level 3 Award in Energy Efficiency for Older and Traditional Building
* Experience (24 months+) on domestic retrofit projects (e.g. SHDF / WH:SHF / WH:LG / ECO)
* Full UK Driving Licence
Knowledge and Skills
* Knowledge of domestic construction, building services, building physics and in a range of construction types and techniques
* Understanding of moisture risk, ventilation, and fabric performance in retrofit projects
* Experience producing Improvement Option Evaluations and Medium Term Plans
* Computer literate in Microsoft Office
* Good levels of Numeracy
* Familiarity with key software tools (e.g., RdSAP, Elmhurst, ECMK, Design SAP, ECO Surv or equivalent)
* Good problem-solving skills
* Excellent communication skills (verbal & written)
* Collaborative & relationship focused
* Detail Driven and Methodical
We are an equal opportunities employer, and we are committed to recruiting the best person for this post. We will ensure fair and equal opportunities for all potential and existing employees. This relates to Gender, Marital Status, Family Status, Age, Race, Sexual Orientation and Religious Belief.
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