UK Notional hourly rate £13.10 per hour
B&Q Norwich Hall Road, 5 Neatmarket, Norwich NR4 6FB
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.
Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services.
Responsibilities
Deliver outstanding service to TradePoint members, engaging and listening to understand their needs and recommending suitable products and services.
Ensure legal and safety compliance across the store and support the team in stock management routines.
EEO Statement
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
Rewards and Benefits
20% discount on B&Q purchases after one month of employment.
Shareplan participation from £5 per month.
Life assurance for protection.
Employee assistance programme offering free confidential support.
Competitive salary structure with same rates for all roles.
Kingfisher Pension Scheme with employer contribution.
Medical benefits based on role.
6.6 weeks annual leave plus additional leave and cash rewards for long service.
25% discount to health club partners.
Eye care: paid eye tests every two years and £50/€70 towards glasses.
Cycle to Work scheme with salary sacrifice.
Extra annual leave and cash payment for every 10 years up to 40 years of service.
Learning & Development
LEO provides on‑the‑go training accessible on any device, with over 500 learning activities including videos, articles, workshops, and webinars.
First Line Manager programme and Leadership Development programme support growth for managers.
Accelerated Development Talent Programmes designed for various career stages.
Induction programme to integrate new colleagues into the culture and operations.
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