Salary: Up to £30,000 per annum Full time, 5 days per week (Would consider 4 days per week, salary pro-rata). Work Days & Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week Working Policy: Flexible hybrid-working policy, with a minimum of two days a week from our Chester head office Team: HR Operations Reports to: Senior HR Business Partner About Us Forge Holiday Group brings together four market-leading holiday brands like Sykes Holiday Cottages, Forest Holidays, UKCaravans4Hire, and Bachcare in New Zealand. We’re four companies built around market-leading technology, service, and products. From woodland accommodation to holiday cottages and caravans, we’re here to do one thing. With a team of 1,700 passionate professionals, we live by four core values that guide everything we do: One Business, Keep It Simple, Grow & Learn and Sustainable Impact. These values inspire us to stay true to delivering great experiences for our customers, supporting our colleagues and building a better future together. About the HR Advisor Role We’re looking for a proactive and knowledgeable HR Advisor to join our team and deliver a high-quality HR service across Forge Holiday Group and its subsidiaries - Sykes Cottages, Forest Holidays, UKcaravans4hire. In this role, you’ll provide expert guidance on HR policies, procedures, and terms and conditions of employment. You’ll support line managers across the organisation, offering advice on complex, sensitive, and sometimes contentious employee relations matters, while building strong relationships with stakeholders at all levels. As a key member of the HR Operations Team, you’ll play a pivotal role in ensuring our HR practices align with company policies, legal requirements, and employment best practice. Your expertise will help shape a positive and compliant working environment across the group. HR Advisor Responsibilities: Provide expert HR advice and guidance to managers, ensuring early resolution of complex or sensitive employee relations issues while maintaining confidentiality. Coach and support managers in interpreting and applying HR policies and procedures in line with employment legislation and internal frameworks. Manage a range of employee relations cases including recruitment, probation, performance, disciplinary, grievance, sickness absence, and flexible working requests. Liaise with Occupational Health and support formal investigations and hearings, both remotely and in person. Contribute to the implementation of people strategies and initiatives in collaboration with the Senior HR Business Partner, Group HR Director, and wider HR team. Maintain accurate and timely records, and produce written and verbal reports as required. Support the development and review of HR policies and procedures to ensure compliance with legislation and best practice. Collaborate with colleagues across the People Team (Recruitment, HR Services, Payroll, L&D, Health & Safety) to provide consistent support and guidance. Participate in ongoing professional development, performance reviews, and team objectives, including attending meetings and training. Stay up to date with employment legislation and internal policy changes, ensuring compliance in all HR activities. Assist in producing people-related MI data and performance reports. Support the delivery of line manager training to build HR capability across the organisation through coaching and casework involvement. What We’re Looking For: We’re looking for someone passionate about people and HR, with the technical expertise and business insight to make a real impact. To thrive in this role, you’ll need to bring: CIPD Level 3 qualified (or equivalentT Experience in a HR Officer, HR Advisor, or similar role Confident advising managers on: Sickness absence, Disciplinary and grievance matters, Performance improvement etc. Strong knowledge of UK employment law and HR best practice Able to interpret policies and provide clear, practical advice High level of discretion and professionalism with confidential information Strong analytical and problem-solving skills Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) Willing and able to travel regularly, including to our Chester Head Office Access to suitable transport for regional travel Nice to Have: Operational experience of leading on TUPE, restructure and redundancy processes. Knowledge of relevant job evaluation frameworks and experience of conducting job evaluation and salary benchmarking. Supporting with the delivery of in-house people management and leadership training and workshops to line managers Forge Holiday Groups Company Benefits Annual STIP Company-wide Bonus Scheme offering up to an additional 10% of your salary through our performance-based bonus program 33 days of annual leave including bank holidays, plus up to 5 extra days with long service A day off to celebrate your Birthday Two paid Volunteering Days off annually One of only 1000 BCORP-certified companies in the UK Enhanced Parental leave (24 weeks maternity, 3 weeks paternity at 100% pay) Exclusive discounts on stays for you, family and friends Discounts and offers with a focus on your overall wellbeing Health Cash Plan starting April 2025 Training & Development programs to set you up for success 24/7 mental health support and initiatives Access to the gym at our Chester HQ Chester HQ has on-site parking and is close to Chester train station Employee Savings Scheme transferring directly from your salary Long Service Awards Hybrid working for selected roles. Diversity and Inclusion: We encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help. Apply today and help shape the future of HR at one of the UK’s leading holiday providers!