We are looking for an receptionist/administrator to join our friendly practice on a permanent basis. You will work as part of the Kings Medical team- made up of two GP partners, aPractice Nurse, two Health Care Assistants and Administerial Staff. We are amedical training practice and you will also work alongside Registrars and FY2Doctors.
Main duties of the job
Toprovide high quality reception and administrative services for the GPs toensure efficiency in patient care
Dealwith telephone and face to face enquires from staff members, patients, carersand other services providing information, directing and prioritising queries asappropriate
Producingreports for solicitors/insurance companies/other outside agencies
Scanningand coding of letters
Referralsusing NHS e-referrals and email
Registrationof new patients
Callingfor patients for review who have a chronic disease
Take responsibility for own development, learning and performance
About us
Kings MedicalPractice is a small, friendly practice with a list size of approx. 6.700patients, based in North Ormesby in Middlesbrough
About us CQC rating - Good
2GP partners 1 Nurse Practitioner Teaching and Training practicefor medical students through to GP registrars
Full complement of reception andadministrative team members
Job responsibilities
To provide high quality reception and administrative services for the GPs to ensure efficiency in patient care
Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate
Producing reports for solicitors/insurance companies/other outside agencies
Scanning and coding of letters
Referrals using NHS e-referrals and email
Registration of new patients
Producing reports for patinets who require chronic disease monitoring and calling them in for review
Any other duties that within capabilities as delegated by practice manager or GP
Person Specification
Qualifications
* GCSE grade A to C in English and Maths
Experience
* Experience of working within a team
* Experience of working in primary care
* Experience of working in a GP practice
* Experience of using System 1
* Experience of using NHS e-referrals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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