Spencer Clarke Group are seeking a Housing Officer for a Local Authority Client in Bournemouth.
In this role you will manage a housing patch, handling tenancy, estate management and complex housing issues including anti-social behaviour and safeguarding.
Duties:
* Manage a designated neighbourhood patch, delivering day-to-day tenancy and estate management services
* Investigate and resolve housing issues including anti-social behaviour, tenancy breaches, fraud, and safeguarding concerns
* Work with residents, colleagues, and partner agencies to support complex cases and improve housing outcomes
* Prepare casework, legal documentation, and reports, including attendance at court and multi-agency meetings when required
Qualifications and Experience:
The successful candidate will have the following skills / experience:
* Experience of working in front-line housing management, including tenancy and leasehold casework
* Experience dealing with anti-social behaviour, safeguarding concerns, and complex resident issues
* Experience managing a varied caseload and prioritising competing demands in a busy environment
* Experience working with the public in challenging situations, using tact, diplomacy, and clear communication
What's on offer:
Salary: £21ph
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 6 months minimum
Hours: Monday to Friday, 37 hours per week
How to apply:
* Once your CV is received, if you are successful, you will be contacted.
* Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
* For any further questions, please contact Taylor Kirkham on 01772 954200.
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