We’re looking for an experienced and driven Healthy Homes Manager to lead our approach to property health and safety across our homes. You will lead the Healthy Homes team, managing disrepair claims and cases involving property-related health risks, including condensation, damp, and mould (CD&M). You’ll ensure that hazards are effectively triaged, prioritised, and resolved in line with regulatory requirements, including Awaab’s Law. Leading a team of case handlers and coordinators, you’ll drive high performance, ensure compliance, and put customers at the heart of everything you do. Join Bromford, part of Bromford Flagship, and become part of a leading housing provider delivering community-focused services across the Midlands and South West — all backed by the scale and ambition of the Bromford Flagship group. What You’ll Get: £57,000 per year with annual review Company car or cash allowance alternative Annual performance bonus £500/year for private medical, dental, gym, or insurance 27 days annual leave bank holidays, with buy/sell options Pension Employer contributions up to 10% Life assurance & wellbeing support for you and family Retail discounts Flexible working options available What You’ll Be Doing: Lead and develop a high-performing team managing HHSRS hazards, disrepair, and CD&M within challenging timescales Oversee legal disrepair claims, ensuring compliance with protocols, governance, and GDPR requirements Work collaboratively with surveyors and internal teams to assess cases and deliver effective, timely solutions Ensure compliance with key regulatory requirements, including Awaab’s Law and stock condition survey programmes Plan and coordinate surveyor activity to meet demand across disrepair, damp and mould, and stock condition work Drive a proactive approach through root cause analysis, continuous improvement, and knowledge sharing Monitor performance, manage complaints, control budgets, and lead your team to deliver excellent customer outcomes Why Join Us: At Bromford Flagship LiveWest, you’ll be part of a forward-thinking, customer-focused organisation where your work has a real impact. You’ll benefit from the scale, ambition, and support of a leading housing group while helping shape services that truly make a difference in people’s lives. What We’re Looking For: Experience & Skills: Experience managing disrepair cases within social housing or property management Proven leadership experience, managing and developing teams Experience handling damp, mould, and condensation (CD&M) cases, including complex or high-risk situations Strong experience in managing customer complaints and resolving complex issues Technical knowledge: Strong understanding of building regulations and building pathology In-depth knowledge of the Decent Homes Standard Comprehensive understanding of disrepair legislation Working knowledge of housing law and HHSRS assessments Strong understanding of compliance and regulatory frameworks Knowledge of landlord and tenant legislation, including leaseholder consultation Skills and behaviours: An inspiring and supportive leader who brings out the best in others A clear and confident communicator, able to engage diverse audiences Strong relationship builder, able to collaborate across teams and with external partners A role model for our values, with the confidence to challenge and support where needed Customer-focused, with a commitment to delivering safe, high-quality homes Qualifications: Housing or construction qualification to Level 4 (or equivalent experience) Other Requirements: Flexible approach to working, including travel Full UK driving licence Ability to pass an Enhanced DBS and consumer check (arranged by Bromford) Apply today or get in touch for a quick, informal chat—we’re happy to talk through the role before you apply - recruitment@bromford.co.uk Please apply early, as we may close the vacancy early if we receive a high volume of applications. Closing date: 30th April 2026.