2nd Line System Administrator
Basingstoke - 5 Days Customer Site
Shift Working (0700 – 1500 and 1100 – 1900 on a Weekly Rotating Pattern)
Our purpose is to make the world more sustainable by building trust in society through innovation. As an 2nd Line System Administrator, you will deliver value for our customers by exploring new technologies within a team that values collaboration and constantly changing dynamic environment to build a better service.
Your role will involve:
We are looking for a 2nd Line System Administrator to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks:
•Monitoring ITSM for Incidents
•Monitoring of Mailbox
•Execution of Daily checks, escalating issues to 3rd Line
The applicant must be DV Cleared sole national 2nd Line System Administrator required for high level government account.
Key skills and experience:
•ITSM Tooling & Processes
•Effective Communication
Your transferable skills and experience:
•Event Management Tooling (e.g. SCOM \ SolarWinds) - Use of, not Administration
•VMware vCenter - Use of, not Administration
Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in System Administration this could be the next opportunity for you.
Your benefits:
26 Days annual leave plus public holidays
Pension – Double matching contributions of up to 10%
Companywide incentive plans
Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)
Perks at work – employee discounts
Employee assistance programme / virtual GP
Recruitment process
The recruitment process consists of one stage.
We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme.
Achieve together
We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.
We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion
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