Overview
Shilstone House is a country estate in South Devon. Located in the courtyard, our Café offers a seasonal menu led by what’s available from the gardens and local growers.
The Role
We are seeking a reliable and energetic Café Assistant Manager to support the day-to-day running of our café. Working closely with the Café Manager, you will help lead the team, ensure excellent customer service, and maintain smooth operations.
Key Responsibilities
* Assist in overseeing daily Café operations and staff management
* Support and motivate team members to deliver exceptional service
* Handle customer inquiries and resolve complaints professionally
* Help with staff training, shift planning, and performance monitoring
* Maintain cleanliness, food safety, and hygiene standards
* Monitor stock levels
* Ensure consistent product quality and presentation
* Take responsibility for opening and closing procedures as needed
Skills & Experience
* Previous experience in a supervisory or team leader role, preferably in a café or food service setting
* Strong leadership, communication, and organizational skills
* Ability to work in a fast-paced environment and lead by example
* Knowledge of food safety and hygiene standards
* Flexible availability, including weekends and holidays
Additional Information
* Your own transport is essential as we are not on any public transport routes
* 30-40 hours per week – Wednesday – Sunday
* Up to £13-£14 per hour (dependant on age and experience) with tips
* 50% off in the Café and Restaurant for you and a guest
* Delicious staff meals on shift for those working during food service
* Refer a Friend scheme, if they join the team, you’ll get a thank-you bonus
* Team members in certain roles will get the chance to visit our local suppliers, to learn more about the produce we use
* Team socials every couple of months
* Use of the pool on selected team-only dates throughout the year
* A share of the service charge is distributed across relevant teams
* Regular training is provided to develop skills and experience.
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