Job Description
Technician 2
Location: Colchester CO2 7UT
Contract 7 Months - Mon - Fri 08:30 - 05:00
Job Description:
Candidate Requirements:Must hold SC Clearance.
Key Responsibilities:
* Queue ticket management of tickets assigned to their Hub (and surrounding spokes), ensures appropriate updates and call management to maintain service levels as per contract
* Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
* Effective Management of disposals that go through their Hub as per contract
* Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract
* Locker replenishments where appropriate as per contract
* Highlight potential issues with service/potential service improvements to their Team Leader
* Follow any agreed processes and procedures either from the Authority (site regulations etc) or clients' own
Next Stage
Conversation with recruiter to assess suitability.
Start Date
ASAP
Interested in applying? Just reply with an up-to-date copy of your CV on (see below) to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know.
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