IT Technician - Secondary School
Location: Brentwood, Essex
About the Role
We are looking for a proactive and reliable IT Technician to support the day-to-day running of ICT systems in a busy secondary school in Brentwood. You will play a key role in ensuring that staff and students have access to reliable, secure, and effective technology to support teaching and learning.
Key Responsibilities
Provide first-line technical support to staff and students
Maintain and troubleshoot desktops, laptops, printers, and classroom AV equipment
Support the school network, including Wi-Fi and internet connectivity
Install and update software such as Microsoft Office and educational platforms like Google Classroom
Manage user accounts, passwords, and access permissions
Assist with the setup of IT equipment for lessons, events, and examinations
Monitor and maintain system security, backups, and safeguarding filters
Liaise with external IT support providers where necessary
The Ideal Candidate Will Have
Experience in an IT support or technician role (education setting desirable)
Good knowledge of Windows operating systems and basic networking
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills
Ability to prioritise tasks and work under pressure
What We Offer
A supportive and friendly school environment
Opportunities for training and career development
Pension scheme and staff wellbeing support
The chance to contribute to a positive learning environment for young people