Income Collection and Recovery Compliance Assistant required for busy Social Housing provider in Coventry.. Starts ASAP 12 weeks with Possibly extension. To provide a high quality income compliance and collection service on all areas related to income collection and recovery. Provide an effective debt collection service relating to former tenancy arrears, and other debt Administer processes relating to former tenancy credit balances Complete court and other related paperwork connected to the enforcement of debts Maintain high quality records in relation to detailed case histories, ensuring that records are maintained to allow automated and other IT processes to function effectively Create standard performance and task related reports as directed for all income related functions inclusive of effective minute taking when required Work with external collection agencies and other bodies to maximise income recovery Essential Experience : * Excellent numeracy, literacy and communication skills * Ability to write effective business communications, including bespoke letters to customers * Ability to prioritise own workload and adapt to changing demands * Previous experience of office administration * Educated to GCSE level or equivalent * Good IT skills including Microsoft Word and Excel * Ability to travel to meet the requirements of the role. RATES per hour : 13.58 PAYE per hour, 18.67 Ph UMBRELLA. Offic...